How can we help?

Search our guides, watch tutorials, or reach out to our support team.

Popular help topics.

👥

People

Adding members, households, groups, and follow-ups.

📋

Attendance

Check-in, tracking, reports, and visitor registration.

💰

Payments

Online giving, recurring donations, and fund management.

⛪

Services

Service plans, templates, and team coordination.

🎉

Events

Registration, payments, attendance, and communication.

🤝

Teams

Scheduling, availability, and volunteer management.

🎓

Digitorium

Courses, mentorship, and certifications.

⚙️

Account & Settings

Billing, users, permissions, and church settings.

Frequently asked questions.

Is e-ChurchTech really free?

Yes. The People product is free for up to 500 people. You can add Attendance, Finance, and other products at any time. Growth and Multi-Branch plans unlock advanced features.

Can I migrate from my current system?

Yes. We support CSV imports for people, attendance, giving records, and group data. Growth and Multi-Branch plans include free migration assistance.

Is my church's data secure?

Absolutely. We're SOC 2 compliant, GDPR-ready, and use bank-level encryption (AES-256). All data is stored in EU data centres. We never sell or share your data.

Can I cancel anytime?

Yes. No contracts, no cancellation fees. You can export all your data at any time. The free People product remains free forever.

Do you support multiple branches?

Yes. The Multi-Branch plan supports unlimited branches with shared people records, branch-specific reporting, and centralized administration.

What payment processors do you support?

We support Stripe, PayPal, Apple Pay, Google Pay, and bank transfers. Nonprofit processing rates are available for qualifying churches.

Learn by watching.

Short, practical video guides for every product and feature.

▶️

Getting Started with People

Set up your church's people directory in 5 minutes.

▶️

Setting Up Online Giving

Connect Stripe and accept your first donation.

▶️

Your First Service Plan

Create a complete Sunday service plan with teams.

Still need help?

Our support team responds within 24 hours. Growth and Multi-Branch plans get priority support.