Terms of Service

Last updated: January 2026

These Terms of Service ("Terms") govern your use of the e-ChurchTech platform. By creating an account or using our services, you agree to these Terms.

1. Acceptance of Terms

By accessing or using e-ChurchTech, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the service.

2. Description of Service

e-ChurchTech is a cloud-based church management platform providing tools for member management, attendance tracking, financial giving, event planning, team coordination, pastoral care, and communications.

3. Account Registration

• You must provide accurate and complete information during registration
• You are responsible for maintaining the security of your account credentials
• You must notify us immediately of any unauthorised access
• One account per church organisation (multi-branch plans allow multiple locations)

4. Subscription & Billing

Free Plans

The Starter plan is free forever with no credit card required. Features are limited compared to paid plans.

Paid Plans

• Billed monthly or annually in advance
• Prices exclude applicable taxes (VAT/GST)
• Plan changes take effect at the next billing cycle
• No refunds for partial months — you may cancel anytime

Enterprise Plans

Custom pricing and terms are defined in your Enterprise Agreement.

5. Your Data

• You retain ownership of all data you enter into the platform
• You grant us a limited licence to process your data solely to provide the service
• You are responsible for the accuracy and legality of data you enter
• You must have a lawful basis (e.g. consent) for processing personal data of your members

6. Acceptable Use

You agree NOT to:

• Use the platform for any illegal or unauthorised purpose
• Attempt to gain unauthorised access to other accounts or systems
• Upload malicious code, viruses, or harmful content
• Reverse engineer or attempt to extract source code
• Resell or sublicense the platform without written permission
• Exceed plan limits (member counts, storage) without upgrading

7. Ownership & Platform Rights

The e-ChurchTech platform — including our application code, visual interface, branding, written guides, and all materials we publish — belongs to e-ChurchTech. While your subscription is active and you follow these Terms, you may use the platform to run your church's day-to-day operations. This access is personal to your organisation; it cannot be resold, shared with unaffiliated third parties, or used for purposes outside your own church activities.

All content, data, and records you or your team create inside e-ChurchTech remain yours. We never claim ownership over your church's information.

8. Data Portability & Export

You may export your data at any time in CSV or JSON format. After account closure, we provide a 30-day window to export your data before deletion.

9. Service Availability

• We target 99.9% uptime (excluding scheduled maintenance)
• Scheduled maintenance is announced 72 hours in advance
• We are not liable for downtime caused by force majeure or third-party infrastructure

10. Limitation of Liability

To the maximum extent permitted by law, e-ChurchTech shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless e-ChurchTech from any claims arising from your use of the platform or your violation of these Terms.

12. Termination

• You may cancel your subscription at any time via account settings
• We may suspend or terminate accounts for violation of these Terms
• Upon termination, your right to use the platform ceases immediately
• Provisions that by their nature should survive termination will survive

13. Changes to Terms

We may update these Terms from time to time. Material changes will be notified via email 30 days before taking effect. Continued use after the effective date constitutes acceptance.

14. Governing Law

These Terms are governed by the laws of the European Union and the country in which e-ChurchTech is incorporated, without regard to conflict of law provisions.

15. Contact

Questions about these Terms? Contact Us