From prayer needs to financial assistance, from pastoral visits to legal guidance — receive, route, and respond to every request with compassion and clarity.
Whether someone reaches out through your website, the member app, or in person — every request lands in one organized queue.
Receive and process requests for emergency funds, bill support, and benevolence — with clear decision tracking.
Prayer needs submitted privately or publicly, routed to your prayer team with follow-up reminders.
Guidance requests for legal matters, immigration support, and community advocacy — connected to the right volunteers.
Requests for shelter, food assistance, and practical support — tracked from intake to resolution.
Hospital visits, home visits, and pastoral check-ins — scheduled and recorded with visit notes.
Marriage, grief, and personal counseling needs — matched with trained counselors and tracked through sessions.
Ask members for the forms, records, or information you need — and collect responses without the back-and-forth.
Bereavement care, new baby support, and milestone celebrations — your team gets notified before the moment passes.
Requests arrive via public links, the member app, or your care team — all landing in one central inbox.
Assign owners, set priorities, and track every case with clear statuses and response time targets.
Approve support with clear next steps — link approved aid directly to your finance records and follow-up tasks.
Understand where needs are trending, how fast your team responds, and what outcomes look like over time.
Public links, in-app forms, or manual entry — every channel feeds the same queue.
One shared workspace with statuses, assigned owners, and median response time tracking.
Approve, decline, or refer — each decision includes next steps, follow-up tasks, and finance links.
Let members schedule time with pastoral staff — in person, by phone, or over video call.
Request and collect forms, ID, and supporting documents through secure member portals.
Requests by category, open workload, response times, and outcome summaries — all exportable.
Private pastoral notes on each case — visible only to authorized care team members.
Never let a case go cold. Automatic reminders for pending reviews and overdue responses.
Approved financial assistance flows directly into your giving and expense records.
Start with People. Add Care when you're ready.